Billings Administrator
Job Title: Billings Administrator
Salary: £22,000 - £25,000 - 3 Month FTC
Location: Kings Hill
A bit about us:
We are a fast-growing telecommunications company at the forefront of technological advancements in the industry. Our mission is to provide exceptional services and solutions to our customers, empowering them to stay connected and thrive in the digital era. As we continue to expand our operations and client base, we are seeking a highly organised and detail-orientated Billings Administrator to join our dynamic finance team.
The role:
We are seeking a highly organised and customer-focused individual to join our finance department. In this role, you will be responsible for handling billing related tasks and providing exceptional customer service to our clients. The ideal candidate will have a keen eye for detail, excellent communication skills and the ability to multitask efficiently. As a Billings Administrator, you will play a crucial role in ensuring accurate and timely invoicing and resolving billing enquiries from customers.
Day to day duties:
- Billing Process Management: Process and generate accurate and timely invoices, credit memos and other billing-related documents.
- Customer Invoicing: Prepare and send invoices to clients in accordance with agreed-upon terms, ensuring accuracy in pricing and discounts.
- Billing Discrepancy Resolution: Investigate and resolve billing discrepancies or disputes by collaborating with relevant stakeholders and clients to ensure timely and satisfactory resolutions.
- Customer Communication: Maintain regular communication with clients regarding billing inquiries, payment status, and any outstanding balances.
- Payment Processing: Record and process client payments, ensuring all transactions are correctly applied to appropriate invoices and accounts.
- Documentation and Record-Keeping: Maintain organised and up-to-date billing records, documentation, and reports for easy reference and audit purposes.
- Reporting: Generate periodic reports on billing activities, outstanding invoices and key performance indicators for review by management.
The ideal candidate:
- You have proven experience as a Billings Administrator, Billings Coordinator or similar role in a customer service or finance department.
- You have experience using financial software and billing systems; experience with accounting software is a plus.
- You hold excellent numerical and analytical skills, with a keen eye for detail and accuracy.
- You have effective communication and interpersonal skills to liaise with customer and internal teams.
- You hold strong problem-solving and critical-thinking abilities to resolve billing issues effectively.
- You hold an understanding of financial regulations and compliance related to billing and invoicing.
- You are a proactive and self-motivated individual with a strong sense of ownership and responsibility.
- Locations
- Kings Hill
Kings Hill
Benefits
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Company Pension
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Generous Life Assurance
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25 days holiday, plus Bank holiday
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Employee referral scheme
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Employee Discount
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Company sick pay after qualifying period
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Company maternity and paternity pay after qualifying period
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Free on site parking
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Warm and friendly working environment
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Brand new office and facilities
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Company laptop (role specific)
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Company vehicle (role specific)
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Cycle to work scheme
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5* Trustpilot review rewards
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Employee Assistance Programme
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On-going professional development and training
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Eyecare Vouchers
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Health & Safety related rewards
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Discounted Cinema Tickets
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Wellbeing Initiatives
Workplace & Culture
We’re passionate about growth
In two years we’ve passed 200,000 premises, grown from 10 to over 250 staff and become one of the most respected and exciting altnets in the industry – and that’s just the start.
We’re passionate about our people
At the heart of our culture is a belief that a company is more than politics and processes and our high staff retention rate is a sign that life at Trooli is that bit brighter than the norm. Our people are the heartbeat of our success and we’re committed to helping them grow alongside our network.
We’re passionate about our customers
Wouldn’t it be nice for a network to be independent of Openreach and fully able to focus on it’s customers? Well, welcome to Trooli and with our excellent Trustpilot rating it’s clear we’re doing something right.
About Trooli
Here at Trooli, we’re on a mission to banish buffering, vanish video call embarrassment and clear up those “up to” speed claims that give broadband a bad name.
How? By expanding our new, guaranteed, ultrafast, full fibre broadband speeds to as many communities as possible across Kent, East Sussex and beyond.
Like what you see? Here’s a few more reasons why you should get in touch…
- We’re passionate about growth
In two years we’ve passed 200,000 premises, grown from 10 to over 250 staff and become one of the most respected and exciting altnets in the industry – and that’s just the start.
- We’re passionate about our people
At the heart of our culture is a belief that a company is more than politics and processes and our high staff retention rate is a sign that life at Trooli is that bit brighter than the norm. Our people are the heartbeat of our success and we’re committed to helping them grow alongside our network.
- We’re passionate about our customers
Wouldn’t it be nice for a network to be independent of Openreach and fully able to focus on it’s customers? Well, welcome to Trooli and with our excellent Trustpilot rating it’s clear we’re doing something right.
Billings Administrator
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